Alicia – Barnstaple Central Job Club

The Positive People project assists those out of work back into employment or self-employment with digital support and advice.

Apart from working on a one to one basis with participants we also run drop in work clubs in Digital Employability Skills. One of these has been running in Barnstaple Library for a couple of months now and one of the first to drop in was Alicia.

Alicia, a mother with two daughters, had been working in administration in the health service but had not been able to remain in her post following a relocation of her job.

When Alicia first came to the drop in she had applied for several jobs without much success.

Spending time with her and talking through what she wanted to do, we found that she had previously worked in retail as well as administration and was open to most opportunities if they arose.

From sitting with her helping with the different ways she could apply for work using online job sites, we loaned her a device during the drop in which enabled her to work and apply for jobs discretely and confidentially within the library but separated from the IT area where it’s normally quite busy with people while we worked on applying for jobs and calling agencies.

We worked with her to apply for jobs online using job search sites and also through an agency that had suitable work for her who she liaised with. She got a week’s work with RGB Builder’s Merchants in this time, and I put her in contact with a firm I knew who were looking for someone in their office in Property Finance and Management.

Unfortunately, this didn’t result in an actual offer of employment, but the interview process helped her to gain confidence to keep applying and not get disheartened.

She is trying to find the most cost-effective way of completing her long-term goal of getting into Medicine as well, but it is a real positive step in the right direction As a result of the help provided by Positive People we are delighted to find out that she has now secured at least 3 month’s work with a local company to cover a back log of HR work.

“It sounds like just the sort of work that will keep me extremely busy and possibly learning a new computer system. Even better, it is a full-time position, fantastic! I cannot wait to start, and I am going to start a Business Admin Course, level 3 too.”

This is Alicia’s summary of the support Positive People have given her in her own words:

“I have known Lorenz for a few months now, working with Positive People. I have always found Lorenz to be extremely professional and engaging in helping me look for work in my chosen field(s). Although it is a drop-in service I always find that if I feel I need to stay for the full three hours to discuss jobs or any barriers that I may be facing, I am always welcome.

The best part of meeting with Lorenz from Positive People for me, was that as I was starting to feel disillusioned and desperate about finding appropriate work, Lorenz was always so encouraging and down to earth, it made me feel extremely as ease during such a difficult period for me. I found him a real inspiration. I will keep in touch with you and let you know how I am getting on”.

Thanks very much to Alicia for agreeing to be featured in this case study.

Positive people offer support to build hope, confidence and skills for people who are not in work. It is jointly funded by the Lottery Community Fund and the European Social Fund.