Somerset Digital Tool Kit

a wooden sign post with three directional prongs in the countryside

The internet provides so many opportunities to develop new skills and get free advice and support. We’ve put together a Tool Kit of some of our favourite resources to support our participants in Somerset. Click on the links below to access all the resources…


How To Get Hold Of Us

We work in partnership with Somerset Libraries and their new iPad loaning scheme. If you have borrowed one of those iPads and would like some additional support in using it please get in touch by emailing [email protected]. In your email please let us know who you are, how you heard about us and how you’d like us to get in touch with you [i.e. email, telephone number etc].

If have not come though Somerset Libraries and you’re interested in signing up for further support with Positive People

Teal button with Click Here in black text

We also have a 24/7 helpline for very quick digital questions. To use that, please text or call 07961 716 329. We aim to get back to all messages within 2 working days.


Positive People Somerset Events

There are always fun and exciting things happening in the world of Positive People Somerset including our virtual job club and online digital workshops. To see everything coming up, head to our events page.


Our video How-To Guide series:

To access all of the 13 videos tap on the 1/13 icon in the top right hand corner of the video display or navigate to the YouTube Channel here.


Downloadable Technical Support

We have a load of downloadable handouts that you can use to support your digital skills at home. Covering topics like: Understanding Android, Social Media, Basics of Email and Scam Emails. Click here to see them all and get started


Positive People Somerset on Facebook

We use our Facebook page to share lots of useful links and tips from across the county, as well as any of our own events and resources. If you like the page, you’ll see any information we share on your own timeline –


Social Support


Chard Covid-19 Support Group In conjunction with Chard Town Council and local voluntary organisations, we are here to help those residents who need to self-isolate during this emergency period.
01460 239567
Support Line SupportLine provides a confidential telephone helpline offering emotional support to any individual on any issue. The Helpline is primarily a preventative service & aims to support people before they reach the point of crisis. It is particularly aimed at those who are socially isolated, vulnerable, at risk groups & victims of any form of abuse.
01708 765200
NHS Volunteer Responder Scheme A service created for those that are self-shielding. If you need help collecting shopping, medication or other essential supplies or just want a telephone ‘check in and chat’ to help prevent loneliness, please call. NHS Volunteet Responder Scheme
0808 196 3646


Mental Health


Mindline Somerset 24 Hour emotional support helpline
Mindline is a confidential listening service which provides a safe place to talk if you, or someone you know, is in distress. They can also give basic information about mental health and local support services.
Mindline Somerset
01823 276892
Somerset Talking Therapies Talking Therapies for people experiencing mild to moderate depression, general anxiety and worry, panic attacks, social anxiety, traumatic memories, obsessive compulsive disorder and adjustment to living with a long-term physical health condition. Somerset Talking Therapies
0300 323 0033
Time To Change A growing social movement working to change the way we all think and act about mental health problems. Provides further links to a variety of mental health support services.
NHS Provides a step by step guide on the 5 steps to mental health wellbeing and links to other NHS help and advice in a well-organized and easy to follow format. 5 Steps to Mental Health Wellbeing
NHS Self Help Guides Library of resources and self-help guides covering a range of mental health conditions NHS Self Help Guides


Financial Support


Universal Credit Latest government advice on Universal Credit including how to apply, how to sign in to your account and information on help with housing, disability, health conditions and unemployment Universal Credit
Employment and Benefits Latest DWP advice on employment and benefits support during Covid-19 DWP Employment Benefits and Support
Citizens Advice Helping people resolve their problems with debt, benefits, employment, housing, discrimination etc. National Website
For South Somerset AreaFor Sedgemoor area
For Taunton Area
03444 111 444


Parental Resources for Home Schooling


BBC Bitesize Daily The lessons here are usefully planned for the week ahead and organised by year group, from Year 1 to Year 10. They’ve been created with teachers and other educational experts and feature a mix of videos, animations, practice activities, quizzes and games, so kids won’t get bored of the same style of learning. BBC Bitesize Daily
Twinkl Wide range of resources covering primary and secondary and links to timetabled daily activities. Also planning resources and materials to help support parents.
BBC Teach & Skillswise BBC teach website is home to thousands of free curriculum-mapped videos, arranged by age-group and subject. Skillswise is collection of free videos and downloadable worksheets to help adult learners improve their reading, writing and numeracy skills.


Self Employment


Heart of the South West Growth Hub Free, impartial & friendly advice via the Growth Hub team to help understand the next steps to becoming self-employed and setting up your own business.
03456 047 047
Pop Up Business School Step by Step guide to help you with self-employment Pop Up Business School
Somerset Enterprise Centres Somerset Enterprise Centres offer businesses across the county workspace solutions and business support. Their business advisors work with people who are either thinking of creating their own business or aiming for the next stage of growth, to provide whatever help they need Somerset Enterprise Centres
01278 550250


Educational/Online Learning Guides


Positive People We have our very own resources, including the How-to series of videos, covering essential online activites
Learn My Way Learn My Way is a website of free online courses for beginners, helping you develop digital skills to make the most of the online world.
Make It Click Make It Click is a collection of free online learning resources to help you build your digital skills. It includes courses, tools and templates carefully picked from established websites with a track record of providing reliable digital skills content. Suitable for anyone who wants to improve their digital skills. Make it Click
Future Learn Wide variety of free online courses covering a wide range of subjects from Business and management to Language & Literature. Also includes topics such as
How to succeed at writing applications
How to sell yourself
How to succeed at interviews
Starting a business
GCF Learn Free Free online training covering a wide variety of IT based skills. Also includes training on career planning, searching for and applying for jobs and some creativity and design courses. GCF Learn Free
Alison Vast range of free online courses covering a wide variety of subjects including health, lifestyle, technology and business amongst others.
Vision2Learn A broad range of accredited courses which you can study for free subject to meeting their eligibility criteria. Provides a convenient way to update your skills, gain new qualifications and boost your CV. Vision2Learn
National Careers Service Career tools to help with choices regarding careers, training and word National Careers Service
National Careers Service Skills Toolkit The Skills Toolkit provide links to free online courses that help you improve your digital and numeracy skills. It also provides advice on why digital skills matter and on getting the most out of online training. NCS Skills Toolkit

Posted on

12th August 2020